Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Miami that provides these benefits to your business.
Here are the top 10 reasons why BizNet Technology should manage your voice & data networks:
1. On Time-High Quality Service: Wouldn’t it be great to have a team of experts?
An individual “Computer Guy”, or even a full-time staff technician, only has the knowledge and experience of one single person. Each BizNet Technology engineer has access to vast resources as well as the ability to collaborate with an entire staff of IT professionals. This is why BizNet engineers can recommend better solutions and resolve issues faster than any single consultant. We continuously invest in the education and training of our personnel to make sure that your network is cared for by the best brains in the business. Our engineers and technicians hold numerous certifications from Microsoft and other major software and hardware developers.
2. Business-Centric Technology: What is most important to your business?
We put your business first. Our goal is to understand what you do and how you do it. Then we introduce you to cutting-edge technologies that will make you more efficient saving time and money. Each individual business has unique computer network, security and telephony needs. BizNet Technology has the experience that crosses industry lines with diverse applications for healthcare providers, financial services, entertainment companies, legal and accounting firms, wholesale, retail, and manufacturing operations, insurance agencies, and education campus environments. Regardless of what you do, we can recommend technologies to assist you in meeting the challenges in your specific business.
3. Proactive Maintenance Avoids Downtime: Why worry about your network?
Did you know that most computer and telephony emergencies can be prevented from happening in the first place? It‘s true! Most service providers only react to emergencies. As part of our NetWatch service packages, BizNet engineers perform routine, proactive maintenance procedures to seek out potential problems and resolve issues before they become a crisis to your business. By protecting both your voice and data networks 24X7…your business is covered. Why worry when BizNet Technology resources are at your disposal all the time?
4. Lower Overall Technology Costs: What will you do with the money you save?
The average employee cost of a full-time computer engineer in Florida is over $65,000 per year including wages, taxes, and benefits. If that engineer is doing his or her job correctly, most of the time your system is running fine. Your full-time employee then has little or nothing to do. BizNet Technology clients save thousands of dollars per year by spending money only where needed….when needed. Routine maintenance, emergency support and occasional hourly availability are really all you need. The result is greater efficiency, a higher degree of protection, and cost savings that goes directly to your bottom line.
5. On Call Now: What happens if your guy gets sick the same day as your network?
When your computer systems go down, so does your business. Do you know where your “Computer Guy” and your “Phone Guy” are? BizNet Technology clients have a variety of NetWatch service packs ranging from 24X7 Catastrophe Support in the event of an emergency to a comfortable guaranteed four-hour on-site response time in less critical circumstances. In most cases, BizNet Technology proactively diagnoses and resolves issues before our customers even knew they had a problem. It’s true. The bad news is that Hackers, Trojans, and Viruses don’t sleep. The good news is neither does BizNet’s NetWatch. We know that when your network is up and running, you’re not up and worrying.
6. The Power of Our Partners: Why go it alone when you don’t have to?
BizNet Technology has established solid relationships with leading product manufacturers and distributors including Microsoft, Sonicwall, Dell, and Sangoma. With these partnerships, our engineers can access their senior-level engineers for technical support assistance, and we can offer our clients rock-bottom pricing for all of their hardware and software purchases.
7. Eliminate the Cost & Headache of Turnover: Why pay more to be vulnerable?
Each time your full-time technician quits or your current “Computer Guy” finds another job, you need to re-invest your time and money to recruit and train a new person. During the transition, your business may experience a computer or telephone with no experienced help available. Don’t get caught in this situation. Continuity is a key component to smooth running systems. We assign a primary engineer and a backup engineer to each and every one of our clients. On top of that, our lead project manager oversees the work of all of our customers. With BizNet Technology, you‘ll have three engineers who know everything about your network. The best part is that all cost you less than the price of one.
8. Problems Fixed Before Your Business Suffers: Won’t you sleep a little better?
Our exclusive NetWatch system will constantly monitor your most critical devices, such as your firewall and server(s), 24 hours a day, 7 days a week, 365 days a year. Upon the attack or failure of one of these devices, our engineers will be notified instantly, and begin troubleshooting the issue ASAP. If your business hours are Monday-Friday 8 a.m. to 6 p.m., 70% of your computer problems occur when nobody is watching, and your staff will be unaware of any issue until they attempt to begin business the next day.
9. Conduct Your Business Anywhere-Anytime: Wouldn’t more flexibility be nice?
Take advantage of the technologies that you already own. Our expert consultants constantly look for ways to maximize your investment in technology. You don’t even have to know what questions to ask. It’s our job to know the answers.
10. Superior Client Loyalty: Do you have that level of confidence in your team?
BizNet Technology is proud to maintain a 95% customer retention rate. During our annual client satisfaction survey, over 98% of our clients indicated that they would refer BizNet Technology to their associates. It's no wonder that 7 out of 10 of our new clients come from enthusiastic referrals from our happy existing customers.